Terms and Conditions ace888 —
Complete Guide for Members

These Terms and Conditions ("Agreement") govern your use of the ace888 platform, including the website, mobile app, and all related services provided by ace888 ("Platform"). By accessing or using the Platform in any way, you acknowledge that you have read, understood, and agree to be fully bound by this Agreement.

This Agreement takes effect from the date you first register an account or use the Platform, whichever is earlier. Continued use of the Platform following any amendments to these Terms will be deemed your acceptance of the revised terms.

Ace888 reserves the right to amend, update, or replace any part of this Agreement at any time at our sole discretion. Notification will be provided via registered email or an in-platform notice when material changes occur.

To register and use the ace888 Platform, you must meet all of the following eligibility requirements without exception:

• Be at least 18 Years at the time of registration. ace888 enforces a strict age verification (KYC) process, and any account found to be owned by a minor will be terminated immediately.
• Possess full legal capacity to enter into a binding agreement under the laws of your country or territory of residence.
• Not currently listed on the ace888 self-exclusion list or any other responsible gaming programme at the time of registration.
• Register with true, accurate, current, and complete personal information, including your full name, date of birth, identification number, and contact details.
• Register only one (1) account. Multiple account registrations by the same individual are strictly prohibited and may result in the termination of all associated accounts without refund of any balance.

You are solely responsible for maintaining the confidentiality of your password and account login details. ace888 shall not be liable for any loss or damage arising from your failure to protect your account information.

You agree to:

• Not sharing your account login credentials with any other party, including family members.
• Notifying ace888 immediately via live chat or support email if you suspect that your account has been accessed without authorisation.
• Log out of your account after each session, especially when using a shared device.
• Enabling the two-factor authentication (2FA) provided by the platform as an additional security measure.
• Ensuring that the personal information in your account is kept up to date and accurate at all times.

Ace888 uses 256-bit SSL encryption to protect all communications between your browser and our servers. However, the security of your account also depends on your own actions in keeping your login credentials confidential.

All deposits and withdrawals on the ace888 platform are subject to established policies and limits, which may vary depending on your payment method and VIP membership tier.

Deposit:

• The minimum deposit is MYR 20 for most payment methods.
• Successfully processed deposit funds will be credited to your account within 5 minutes.
• Ace888 only accepts deposits from payment methods registered in your own name. Third-party deposits are not permitted.
• Ace888 does not charge any processing fees for deposits; however, third-party charges (such as from banks or digital wallets) may apply.

Withdrawal:

• All withdrawal requests will be processed within 5 to 30 minutes upon verification.
• The minimum withdrawal amount is MYR 30 for standard member accounts.
• Withdrawals can only be made to the same account or payment method used for the deposit, as an anti-money laundering measure.
• Ace888 reserves the right to request additional identity verification before processing withdrawals that exceed a certain amount.

Ace888 offers a variety of bonuses and promotions to new and existing members. All bonuses and promotions are subject to the specific terms stated in each respective offer.

General terms applicable to all ace888 bonuses and promotions:

• Every bonus carries a rollover (turnover) requirement that must be met before a withdrawal can be made. The rollover requirement will be clearly stated in the terms of each promotion.
• The welcome bonus may only be claimed once per new member. Attempting to claim the welcome bonus more than once through multiple accounts is considered fraudulent.
• Ace888 reserves the right to cancel or modify any bonus if there is evidence of abuse, including but not limited to hedge betting across multiple accounts.
• Bonuses cannot be directly converted to cash — they must be used for betting in accordance with the specified rollover requirements.
• The bonus validity period will be stated in each offer. Expired bonuses will be automatically removed from your account.
• In the event of a dispute relating to a bonus, ace888's decision is final.

All betting activity on the ace888 platform is subject to rules specific to each game category. Detailed rules for each game can be found on the relevant game page.

• Bets that have been confirmed and accepted by the system cannot be cancelled or modified by members. ace888 reserves the right to void any bet placed unlawfully or as a result of a technical error.
• In the event of a technical disruption during an active game, ace888 will use data recorded prior to the disruption to determine a fair outcome.
• Ace888 uses an independently verified random number generator (RNG) for all casino games. Game outcomes are final and cannot be appealed on the grounds of alleged RNG unfairness.
• Any attempt to exploit software bugs, system vulnerabilities, or technical errors to gain an unfair advantage is strictly prohibited and may result in account termination and fund freezing.
• The use of automated software, bots, or any unauthorised assistance tools during gameplay is strictly prohibited.

You agree to use the ace888 Platform for lawful purposes only and will not engage in any of the following activities:

• Fraud, identity impersonation, or providing false information to ace888 or other members.
• Money laundering or financing of illegal activities through the ace888 platform.
• Harassing, threatening, insulting, or causing distress to other members or ace888 staff.
• Using the Platform for commercial purposes without written consent from ace888.
• Attempting to access another member's account, ace888's internal systems, or any restricted area of the Platform.
• Distributing viruses, malware, or malicious code through the ace888 Platform.
• Colluding with any party to manipulate betting outcomes or game results.

Violation of any of the above prohibitions may result in immediate account termination, freezing of all funds in the account, and appropriate legal action.

All content on the ace888 Platform, including but not limited to text, graphics, logos, icons, images, audio clips, digital downloads, and data compilations, is the property of ace888 or its content providers and is protected by applicable intellectual property laws.

You may not copy, distribute, modify, publicly display, or use any Platform content for commercial purposes without prior written consent from ace888. ace888 trademarks and logos may not be used in any manner that could cause confusion or damage the company's reputation.

The ace888 platform is provided on an "as is" and "as available" basis. We make no warranties, express or implied, regarding the uninterrupted operation of the Platform, the accuracy of information provided, or the suitability of the Platform for any particular purpose.

Ace888 will not be held responsible for:

• Financial losses arising from your betting activity on the Platform.
• Service disruptions caused by factors beyond our control, such as internet infrastructure failures, natural disasters, or actions by authorities.
• Indirect, consequential, incidental, special, or punitive damages arising from the use of or inability to use the Platform.
• Actions or omissions of third-party service providers integrated with the ace888 Platform.

Ace888 reserves the right to suspend or terminate your account at any time, with or without prior notice, if we have reasonable grounds to believe you have breached any term of this Agreement.

You may also terminate your own account at any time by contacting the ace888 support team via live chat. Before termination is processed, all rollover requirements associated with active bonuses must be fulfilled, and any remaining balance withdrawal will be processed in accordance with the standard withdrawal policy.

In the event of termination due to a terms violation, ace888 reserves the right to withhold funds involved in the violating activity while an investigation is conducted. ace888's decision following the investigation is final.

Ace888 reserves the right to amend these Terms and Conditions at any time. Any material amendments will be communicated to members via an in-platform notice or email at least 7 days before taking effect, except in circumstances requiring immediate action.

You are responsible for reviewing these Terms and Conditions periodically to stay informed of the latest version. The "Updated" date at the top of this document indicates when the last amendment was made. Continued use of the Platform after the effective date of any amendment constitutes your acceptance of the revised terms.

If you have any questions, concerns, or complaints regarding these Terms and Conditions or your use of the ace888 Platform, please contact our team via:

• Live Chat: Available 24/7 via the live chat icon at the bottom right corner of the platform.
• Support Email: [email protected]
• FAQ: Visit FAQ page us for answers to frequently asked questions.

The ace888 support team operates 24 hours a day, 7 days a week and will endeavour to resolve every enquiry in a timely manner.